When a restaurant gets busy, the phone never stops ringing. Staff are focused on taking care of guests, preparing food, and keeping things moving — and calls sometimes go unanswered. When that happens, customers often hang up and order somewhere else without anyone realizing it.

This system makes sure every caller still gets a response, without pulling your team away from the customers in front of them. If a call isn’t answered, the customer hears a short custom voice message you create and receives an instant text with exactly what you want them to see — a menu link, reservation info, waitlist instructions, or anything else that helps them take the next step.

You stay in control of when the system steps in. You can set a time window so it only handles calls during busy periods, like rush hours or peak times, and stays out of the way when things are calm. No apps to download, no new hardware, and no changes to how your restaurant already runs.

Once it’s set up, everything runs automatically. Your staff can stay on task and focus on great in-person customer care, while callers get clear instructions instead of silence or voicemail.

It works alongside your existing phone number and doesn’t replace your staff — it simply supports them when things get hectic. Most restaurants recover around $40–$50 per month in orders that would’ve otherwise been lost, often more during peak hours, while also saving staff time and reducing interruptions.

There are no contracts and no complicated pricing. You only pay for the calls and texts the system actually handles. Setup takes under five minutes, and you can be live the same day.

If your restaurant gets busy and the phone rings nonstop, this was built to help.